PRODUCT RELATED

1. Who are ATHL products designed for?
ATHL products are designed for athletes, fitness enthusiasts, and active individuals who train, play sports, or work out regularly and demand performance, comfort, and durability.

2. Are ATHL products suitable for all sports?
Yes. ATHL products are built to support a wide range of sports and activities including gym training, running, cricket, football, basketball, badminton, tennis, and everyday active use.

3. How do I choose the right size?
Each product page includes a detailed size guide to help you select the correct size. If you are between two sizes, we recommend choosing the larger size for a more comfortable fit.

4. Can beginners use ATHL products or are they only for professional athletes?
ATHL products are suitable for everyone — from beginners to professional athletes. Our performance-driven designs help improve comfort, support, and confidence at every level.

5. What makes ATHL products different from regular sportswear?
ATHL products are engineered with performance fabrics, targeted support, breathable construction, and athlete-tested designs to enhance movement, comfort, and durability during intense activity.

6. Do ATHL products help with performance and recovery?
Yes. Our products are designed to provide muscle support, improved stability, and reduced fatigue, helping you perform better and recover faster when used as intended.

7. Are ATHL products durable for regular use?
Absolutely. ATHL products are made using high-quality materials and stitching to withstand frequent training sessions and repeated washes.

8. How should I wash ATHL products?
We recommend gentle machine wash or hand wash in cold or mild warm water. Avoid bleach and do not iron. Always check the care instructions mentioned on the product page or label.

9. Will the product lose its shape or performance after washing?
No. When cared for properly, ATHL products retain their shape, fit, and performance over multiple washes.

 

SHIPPING RELATED

Q. How long does it take for my order to be shipped?
A: Your order will be processed and shipped within 1-2 business days.

Q. Is shipping free for all orders?
A: Yes, shipping is entirely free for all orders across India.

Q. How long will it take for my order to be delivered?
A: The delivery time varies based on your location and can take anywhere from 2 to 8 days once the order has been shipped.

Q. Can I track my order during the shipping process?
A: Yes, you will receive a tracking number via email/sms once your order has been shipped. You can use this number to track your order on our website as well as delivery partner website.

Q. Can I modify my shipping address or other details after placing the order?
A: Unfortunately, once an order has been placed, we cannot modify it. Please double-check your information before confirming your order.

Q. What happens if my delivery address is in a non-serviceable location?
A: If your product is destined for a non-serviceable location, our team will contact you to discuss alternative shipping options, if available. Any additional terms or conditions related to such shipments will be communicated to you before the order is dispatched.

For any other inquiries or specific concerns, please don't hesitate to contact us via email or phone, and we'll be happy to assist you.